Frequently Asked Questions

    • What forms of payments do you accept?
      US Forever stamps (Current market Value), checks, money orders, credit/debit cards.
    • What should I do if I call outside of your normal business hours?
      Please leave a detailed message with your name, phone number, and the best time for us to call you back.
      We will return your call during normal business hours which are 9 am – 4 pm EST, Monday – Friday.

We are closed Saturdays and Sundays and Federal Holidays.

    • Do you maintain a fully-stocked inventory?
      Yes.
    • What is your refund policy?
      100% refund within 30 days of receipt of order. Packages that are shipped back to us because they are not in compliance with CDCR policies will incur a $7.50 reshipping fee.
    • How soon will package be shipped?
      Packages will be shipped once a week in accordance with CDCR policies.
    • How long will it take for the package to arrive?*
      Generally, packages will arrive within 3-5 business days after shipment at the facility, it is then up to the facilities discretion as to when your package will be delivered in accordance with CDCR policies.
    • Do you offer any oils or herbs not on website?
      Our website includes all California-approved oils, herbs, and other religious items.
    • Which religious populations do you provide products for?
      Muslim, Wiccan, Pagan, Christian, Buddhist, Native American, etc.

    ONCE THE PACKAGE ARRIVES AT THE PRISON, DISTRIBUTION IS UP TO FACILITY STAFF.

    Addressing and meeting security needs of facilities within the California DOC is an on-going priority of Prime Products USA!

    THIS WEBSITE IS DESIGNED EXCLUSIVELY FOR USE BY THE CALIFORNIA DOC, AND FAMILY MEMBERS OF INMATES!

religious oils in prison

PRODUCTION MANAGER CAN FILL 60 BOTTLES OF AROMA OILS EVERY 80 SECONDS

 

oils