Orders are no longer limited to once per quarter, as described in this email from Charles Richey. You may order as frequently as you’d like, so long as the inmate does not exceed the maximum quantity of each item in their possession. For example, for oils, this is 4 ounces total.
AS AN APPROVED VENDOR IN CORRECTIONAL FACILITIES THROUGHOUT CALIFORNIA AND CALIFORNIA COUNTIES, PRIME PRODUCTS HAS BEEN PROVIDING INMATES OF MANY FAITHS WITH MULTI-PURPOSE OILS AND MANY OTHER RELIGIOUS ITEMS FOR SEVERAL YEARS.
WE ARE A CONSISTENT INDUSTRY LEADER! WHY? BECAUSE WE WORK AT IT!!
CALIFORNIA ORDERING PROCESS
California DOC regulations for ordering products from Prime Products:
Family members may order via one of these methods:
–> Order on our website
–> Call Prime Products and place orders over the phone using a credit card.
–>Mail-in orders with a check or money order using the order form available for download on this website.
Inmates can mail completed order forms with payment
(check or USA FOREVER Stamps) to Prime Products. Please do not tape or staple the stamps. We cannot accept stamps which have been mutilated or damaged in any way.
Our business hours are Monday – Friday 9 am – 4 pm EST.
We are closed Saturday and Sunday and all major federal Holidays.
If you call outside of these hours, please leave a message with your name, number, and the best time to return your call during the next business day. You may also place your order through our online store.
Prime Products will process ALL orders with within 3-7 business days of receipt and ship orders once a week on Fridays. It is up to each correctional facility’s discretion as to when the package will be delivered in accordance with CDCR policies.
|SHIPPING NOTE: Orders placed before 12 PM Eastern on Thursday will be shipped this Friday. Orders placed after this cutoff time will ship the following Friday.
Our oil formulas include the highest quality available ingredients.
Our oil formulas unlock robust, long lasting aromas.
Our outstanding customer service for inmates and family members is a priority.
Our bilingual staff (951-902-9530) accommodates Hispanic inmates and family members.
Our shipping policy conforms to CA DOC’s Blind Shipping Protocol which enhances order protection.
Oils and other similar religious items are our only business.
Some DOC officials who are familiar with our company include:
Rev Charles Williams
Head Chaplain, Connecticut DOC
24 Wolcott Hill Road
Wethersfield, CT 06109
Doing business for more than 20 years, Prime Products is recognized as an industry leader in the manufacturing of high-quality multi-purpose oils used in correctional facilities throughout the nation.
Made in the USA, our oils do not contain any alcohol or animal by-products. In addition, our oils are housed in shrink-wrapped, clear plastic bottles that meet security needs. On an on-going basis, we maintain rigorous quality control/production standards. We are proud to be the only oil manufacturer in the country that has been awarded a Certificate of Halal by the Islamic Society of the Washington Area (ISWA). For your convenience, the following payment methods are accepted: US Forever Stamps, credit cards, money orders, family checks and state checks.
Our current product line includes a variety of high-quality religious items. Among them are different herbs, sea salt, and eggshell powder.
Efficient A- PLUS team work equals excellent customer service
PRISON CHECKS, CREDIT CARDS, MONEY ORDERS OR USA FOREVER STAMPS (CURRENT MARKET VALUE)
Credit Card Purchasing:
Credit Card Purchasing Espanol: